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API Access for Pro Controllers — How to Get Started

This article explains whether API access is available for devices and how to get started with supported controllers.

Summary

  • API access is available for Pro controllers. The API currently provides limited read-only readings and is offered at no charge.

Which devices have API access

  • Pro controllers: API access is available.
  • Non-Pro controllers: API may be supported in the future, but currently API access is only possible with Pro controllers.

What the API access provides

  • Limited to readings (read-only data access).

Cost and billing

  • The API service for Pro controllers is currently provided without charge.

Getting started / practical steps

  1. Confirm you have a Pro controller model.
  2. Request or enable the API connection for your Pro controller through the usual support or account channels (contact method provided by your vendor or visit https://www.trolmaster.com/News/ApiGateway?class=Support).
  3. Use the API to retrieve device readings according to the API documentation supplied when access is enabled.

Troubleshooting common issues

  • If the API stops responding after server-side changes or connectivity issues:
    1. Restart the controller.
    2. Reinstall the mobile app.
  • If problems persist after those steps, contact support for assistance with the API connection.

Conclusion

  • API access is available now for Pro controllers, offering limited read-only readings and currently provided free of charge. If you experience connectivity or API issues, restart the controller and reinstall the app before contacting support.